A grant status check tool allows people who have applied for
grants to check on the status of their application. It provides a convenient
way for applicants to get real-time updates on where their application is in
the review and decision-making process without having to directly contact the
grantor. This type of tool is useful for both grantors and applicants as it
reduces inquiries and provides transparency.
In this guide, I will walk through the key steps for developing a
custom grant status check web application. I will also discuss the SASSA status
check tool as an example of an existing system.
Key Development Steps
first step is to define the detailed requirements for the tool:
information should it track? Application ID, date submitted, current
status, next steps, etc.
grant programs will it cover? Education, housing, business, disaster
will the users be? Grant applicants only? Admins?
functionality is needed? Search, notifications, etc. Get input from all
stakeholder groups to ensure you gather all needs.
Design database structure
underlying database will store and organize all status data on
applications. Assess the types of data to store, and how they relate, and
determine the tables and fields your database will need. Common tables may
table with app ID, applicant ID, dates, status
table with applicant contact information
table with defined stages and steps
table for tool admins/grant program managers
API (Application Programming Interface) will facilitate communication
between the front-end UI and the back-end database. It exposes various
endpoints that serve data to the UI and process requests and data
submissions. The API should enable actions like fetching status data for
an application, updating status, searching applications, and contacting
Build a responsive user interface
UI should allow all permitted users to access and interact with the tool
intuitively across all devices. Key aspects to include:
search/lookup by application ID
tracking against process steps
- Email/alert notifications and contact info
text, or in-app notifications should alert users when the application
status is updated or next steps must be taken. Configure notification
triggers and logic based on status changes.
Implement security protections
personal applicant data and tool access via protocols like HTTPS, OAuth,
permissions levels, multi-factor authentication, and stringent password
extensive user testing on all components and features with real users
across roles to identify issues and refine the tool. Key aspects to test
include UI/UX, accessibility, notifications, expected vs actual statuses,
errors, security threats, load capacity, and disaster recovery processes.
Plan maintenance & enhancements Monitor
data and user feedback closely after launch to fix issues. Prioritize
additional tool capabilities and grant program integrations to expand over
time per stakeholder requests.
SASSA Status Check Overview
An example grant status system is the South African Social
Security Agency (SASSA) status check tool. This system allows applicants who
have applied for the social relief of distress grant access to information on
whether their application is approved, declined, or still pending.
Key features of the SASSA status check tool include:
by ID number and mobile number used during the application
verification results displayed
description of the meaning of the status
information for follow-up questions
The tool provides a simple and convenient user experience for
applicants to track their social relief grants without needing to go directly
through SASSA administrative offices. The eventual vision is to consolidate
status visibility across other SASSA grants onto a single platform.
Developing a useful and user-friendly grant status lookup tool
requires strategic planning, technical skills, and an orientation toward
customer service. Following steps like those outlined as well as studying
examples like SASSA provides a blueprint for success. The ability to instantly
check a grant application status 24/7 results in greater transparency,
efficiency, and ultimately better services for all involved.