Get Bonnie Better!

Get Bonnie Better!

From Bonnie Symes

Bonnie had an unfortunate mountain biking accident on July 23rd that required two ambulance rides and 4 days in the hospital. Without health insurance these expenses will be immense. She would appreciate your support!

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Bonnie Symes posted a new update:
4 days ago

Update #3

Hey there, just posting a quick update. We leave tomorrow for USA Cyclocross Nationals so wish us luck! Bonnie decided a few weeks back to give nationals another go, so if that is a sign of anything, she must be feeling better. She actually didn't miss a single race this cyclocross season after her terrible accident, which is pretty amazing. She, is pretty amazing as you may already know. I will not be racing, but going as mechanic and coach/support staff. We are headed to Hartford Connecticut tomorrow. She will be racing on Thursday at 11:10am. They will be streaming the races on www.flobikes.com (probably requires subscription). We are excited and looking forward to a new track and new challenges.

On the medical bill front, Spot (the emergency insurance Bonnie DID have) finally paid their first bill, so that's positive. There are still many outstanding so hopefully they will help cover most of it. If you didn't see my former updates this site, Fundly, and Stripe (their payment service) screwed up this entire campaign and refunded all the money $13,000 (except for $1300 which they just stole). I have still been unable to get any response other than AI bots repeating the same unhelpful response... So that sucks. We have been able to re-coup almost $4 grand through campaign attempt 2 over at GoFundMe. The link is here;
https://gofund.me/d9587583

We appreciate all your support!
Love to you all and Happy Holidays!

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Bonnie Symes posted a new update:
about 1 month ago

Update #2

Did you get a refund? We bet you did... Fundly/Stripe have royally screwed us. And from what I can tell refunded over $13,000 that were donated by your good graces. The Stripe people (Fundly's payment processor of choice) Locked our account due to expected fraud, then after two weeks of getting no where with their "support" bots they closed the account and just refunded everyone's money. So, here we are back where we started. This is so annoying for everyone involved and I apologize for bringing this situation into your lives. I have created a NEW campaign over on GoFundMe.com where you can donate AGAIN, if you still have extra you'd like to share with us. Full disclosure we are in better shape than we originally thought as long as Spot Insurance, the accident insurance Bonnie DID have covers the bills they say they will. It is however 2.5 months since her accident and they haven't paid anything, so they could just be another online scam we have to deal with. TBD. Your donation will STILL be very appreciated and help make this recovery much less stressful and successful. We appreciate your time, money (if you've got it) and understanding.

https://www.gofundme.com/f/get-bonnie-better-20?utm_source=customer&utm_medium=copy_link&utm_campaign=p_cf+share-flow-1

As for Bonnie? She is doing very well. A Cat 1 Rehabber for sure... Since my last post she has resumed racing cyclocross and even did one epic mountain bike race. After a few second place finishes to her friends, she was able to win Cross in the Park, and Roots, Rocks and Ridges. Two major victories. She also competed in the Pro/UCI Elite Women's Races at Rochester Cyclocross. So, Bonnie's back to her usual shenanigans... Thank God, or whomever, just THANK YOU!

Thank you for your support. Not feeling alone in this struggle and recovery has made both of our lives much easier. Bonnie continues to heal and get stronger every day. There is no one more driven to be the best she can be. She'll be back to 100% one way or another and continue to be the little fire cracker you all know and love.

Again I apologize for this conundrum. Stripe is literally the worst company I have dealt with in 25 years as a business owner dealing with many bad companies, and good. There is literally no way to get a human to help you. It's insane. To just give away $13,000 of someone's money that was earmarked for medical bills. Unreal. So... Sorry again. Thanks for your understanding and support.

GoFundMe Link:
https://www.gofundme.com/f/get-bonnie-better-20?utm_source=customer&utm_medium=copy_link&utm_campaign=p_cf+share-flow-1

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Bonnie Symes posted a new update:
4 months ago

Update #1

First off I'd like to say THANK YOU!!! To everyone who has contributed, reached out, helped us with the pets, etc... In the first hour of the campaign Bonnie and I were already crying with the kindness & generosity of our friends, family & community. It has just kept coming. Having this safety net is a huge relief when we were faced and still are faced with many unknowns. It is a shame that we live in a society that to get better you need to risk a lifetime of debt or losing everything you have just to pay into a sick care system that has little to no accommodation for those who can't afford "health" care but live above absolute poverty. Regardless, we are so thankful for you, all of you.

Bonnie is doing better every day! We started slowly with "Nurse Johnson" having quite a bit to do to help (special thanks to my amazing staff for allowing me some time to help get Bonnie self sufficient. So much less stress with those folks having my back). Bonnie's fierce independence and lifetime of experience helping others with injuries has given her an advantage. If there is a will there is a way... And Bonnie will find a way to do it one handed. Or one hand and some teeth, or two knees one hand and some teeth. You get the idea. "Nurse Johnson" is just about out of a job. (thankfully)

Bonnie has been hiking, riding on the trainer and staying active basically since we got home from the hospital. As of last weekend we even went on a casual outdoor ride on the road on her mountain bike! It was great to see her in her element again. So thankful her injuries, while severe, were not worse. If she were unable to exercise at all she'd be in a totally different headspace. Bonnie has also been able to work right on through. She only missed one week while we were in the hospital. That is a huge relief as well.

A few nights ago "Nurse Johnson" removed her sutures from her wrist surgery on our kitchen table, successfully. Hospital bills continue to roll in daily. We are in the process of negotiating them down and figuring out a "final" debt amount. As of last count I believe we are up to around $58,000.00 or there abouts. So, we aren't out of the woods yet... We'll chip away at them until we get there. Just glad to have a healthy Bonnie back home and up to her usual shenanigans, mostly.

Thank You All So Much,
Ethan & Bonnie

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