I am a senior disabled war Veteran who actively served 10+ years in the U S Army. The Veterans Affairs Health Care System is my Primary Medical Provider. During October 2019 I needed Emergency Dental Care. The VA Dental Clinic was over booked for several months. The VA Community Care, VACC referred my Dental treatment to a VACC approved Community Dentist Center. Following initial diagnostics the Dental Clinic estimated my Dental treatment would cost $6,000. Each follow up treatment was Pending until the Dentist received an approval from the VACC department.
The delays between necessary Dental treatments and payments authorizations by VACC resulted in unnecessary repeated dental pain and multiple appointments for treatments normally completed during a single visit. Plus I feel my Dental Provider is frustrated by because the VACC payment process delays completion of the Dental treatments in a timely professional manner. This hybrid treatment process resulted in the VA Dentist performing my Dental Surgery in June 2020. Thereafter referring the required follow up treatments to the Community Dental Clinic. My dental partial was rendered unusable because of that surgery. The Community Dental Clinic appointment occurred in August 2020.
That interim visit included remolding the original Dental partial for an additional tooth.
Two, 2, weeks later the addition on the Dental partial failed to fit. After a couple hours trying to make in-office adjustments the Dentist said the VACC would be notified a new Dental partial was required. My lower left gum is still sore from that visit. Fact is my gum has been sore and painful since June 2020.
That lower Dental partial covers five, 5, teeth on both sides of my lower jaw/gum. There is no “good side” to chew on. The Dentist said my gum looked reddish.
Unsure if I will ever have the Bridge installed on my upper left teeth. There is also an outstanding finger pointing issue related to a partially blocked sinus since an upper jaw Dental Surgery last year. The VA Dental Clinic said the Community Dental Clinic is responsible for resolving the issue. The Community Dental Clinic says the VA must fix the issue because they were paid for the Dental Surgery only.
The VA Dental Clinic continue to report an extensive backlog made even worse by Covid-19 staffing regulations. All follow ups at the VACC have gone unanswered.
I am frequently donating to charities. Never thought I would be asking for donations. I thank you in advance for your donation. It will be paid forward. Relief from this daily pain is a prayer answered.
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