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Lets Starting troubleshooting The tasks in this section will be able to help you solve the most common setup problems. Before performing any of these tasks, back up all personal files. Always restart the computer after a system error occurs to refresh its memory. Continuing to work without restarting the pc compound the problem. 1. Ensure the system meets the minimum needs for Illustrator. Illustrator not set up correctly on a platform which doesn`t fulfill the requirements because of it. The requirements vary, depending on the version of Illustrator. Illustrator CS3 Intel Pentium Centrino, Xeon, Core Duo or compatible processor Microsoft Windows XP with Service Pack 2, or Windows Vista Home, Premium, Business, Enterprise, Ultimate (Accredited for 32-bit variants ) 1GB RAM or more recommended; 512MB Minimum 2GB of accessible hard-disk space DVD drive - Internet or phone connection required for activation 1024 x 768 monitor resolution with service for 16-bit or higher video card to get PostScript printing: Adobe PostScript Level 2 or PostScript 3 printer Illustrator CS2 Intel Pentium III or 4 processor Microsoft Windows XP with Service Pack 2 or 1, or Windows 2000 with Service Pack 3 or more MB of RAM and 384 MB using Adobe Bridge (512 MB recommended) 820 MB of accessible hard-disk space CD-ROM drive To check how much RAM is installed, choose Start > Settings > Control Panel, and double-click . The amount of RAM is recorded on the lower half of the General panel in the System Properties window. 3. Log in as administrator. The installer requires that you be a member of the Power Users or Administrators group. Log in as an administrator of your machine, or as a user with administrator privileges, then install Illustrator. 4. Install Illustrator at a fresh user account. A user account be corrupt or have security settings that prevent the installer from working properly. To circumvent these problems, make a new user account which has the same permissions as the account which you use, and then install Illustrator under the new user account. For instructions on creating a new user account, see"Create a new user accounts" in Windows Help. 5. Install Illustrator from the hard disk rather than theDVD or CD. Device driver battles prevent Illustrator in installing directly from the DVD or CD. Installing Illustrator in setup files copied to the hard disk may stop conflicts. To install Illustrator in the hard disk (using the Illustrator DVD or CDs): Note: If a FilterKeys window appears, release the Shift key and then click Cancel. FilterKeys is a Windows Accessibility option that displays a dialogue box when the ideal Shift key is held down for eight minutes. Double-click the My Computer icon on your desktop. Right-click the DVD or CD-ROM driveway, and choose Explore
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